Premium Support Services Australia Pty Ltd provides Microsoft Office 365 solutions to general medical and specialist practices in Australia, blending Microsoft’s powerful productivity suite with the stringent security standards. Australian practices adhere to the Privacy Act 1988 and Australian Privacy Principles (APPs), or simply seek the gold standard in healthcare data protection. We deliver a tailored, secure, and compliant Office 365 deployment that meets these needs, enhancing workflows while safeguarding patient information.
Office 365 offers tools like Outlook, Teams, OneDrive, and Excel. Our IT Team starts with a thorough assessment of each practice’s operations—whether a general practice or a specialist like a cardiologist handling telehealth. We can then enable, multi-factor authentication (MFA), and audit logging to track access and changes.
We implement strict access controls, and configure data loss prevention (DLP) policies to block unencrypted emails containing sensitive data—a common breach risk. Regular backups within Office 365, secured and tested, protect against data loss from ransomware or hardware failure, aligning with both HIPAA and Australia’s Notifiable Data Breaches (NDB) scheme.
We also align with Australian Cyber Security Centre (ACSC) standards for added robustness. Staff training is a key component—our team educates practice teams on secure usage, from avoiding public Wi-Fi for Teams calls to encrypting attachments, reducing human error.
Our 24/7/365 support ensures issues—like a Teams outage during a consultation—are resolved swiftly. Scalability suits growing practices, and our expertise in compliance offers peace of mind.
By choosing us, medical practices gain a Microsoft Office 365 setup that’s secure, efficient, and future proof. Practices benefit from our healthcare IT knowledge, ensuring they meet the toughest standards while delivering exceptional care across Australia.
Call us on 1300 882 646 to discuss your requirements or email us: support@premiumssaus.com.au
